Last Updated: July 2025
At Royal Location Global Positioning Systems Trading L.L.C,
we are committed to protecting your privacy. This policy outlines how we collect, use, and share your data when you visit our website or use our services. It also explains your rights and how we ensure your information is protected.
1. Definitions
Account: The user account used to access our services.
Device: Any technological tool such as a computer, smartphone, or tablet used by the customer.
Personal Information: Any data that can identify a user directly or indirectly.
Operational Data: Automatically collected information such as device type, IP address, session duration, and pages visited.
Cookies: Small text files stored on your device to enhance your browsing experience.
2. Information We Collect
We may collect the following information:
Full name, email address, phone number
Vehicle location data
Platform usage and navigation details
Device and browser type
Technical support records or service tickets
3. How We Use This Information
We use your data to:
Deliver and improve our vehicle tracking and fleet management services
Create and activate user accounts
Send real-time alerts and notifications via email or SMS
Communicate about offers, updates, and support services
Perform internal analysis and continuous service development
Fulfill legal or contractual obligations
4. Cookies
We use cookies to enhance performance and user experience. Some are essential for platform functionality, while others are used for statistical analysis or language preferences. You can control cookie usage through your browser settings.
5. Data Sharing
We may share your data with third parties only in the following cases:
Service providers such as hosting or technical support
Technology partners assisting in platform development
Legal or governmental entities upon formal request
In the event of a company merger or acquisition (with prior notice)
6. Data Protection
We implement strong security measures, including encryption and access control, to prevent unauthorized access. However, due to the nature of the internet, absolute security cannot be guaranteed.
7. Data Retention
We retain your data as long as necessary to provide our services or to comply with legal obligations. You may request data deletion if no legal or operational barriers exist.
8. User Rights
You have the right to:
Access your personal information
Request correction or deletion of your data
Manage notification and communication preferences
Unsubscribe from promotional messages
For any such requests, please contact us via the email below.
9. Children
Our services are not directed to children under 13 years of age, and we do not knowingly collect data from them. If such data is identified, it will be promptly deleted.
10. External Links
Our website may contain links to third-party websites we do not control. We are not responsible for their privacy policies or content.
11. Privacy Policy Updates
We may update this policy from time to time. Any changes will be posted on this page with the updated date. Continued use of the platform constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us at: